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Senior Underwriting Operations - AVIATION in Atlanta at QBE

Date Posted: 5/21/2018

Job Snapshot

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Job Description

Contribute to Aviation underwriting operations for a line of business by preparing and reviewing documentation, managing client records and files, processing submissions, renewals and endorsements and supporting the development of junior operations underwriters.

Primary responsibilities

•             Facilitate the execution of timely and efficient underwriting operations by leveraging established guidelines in decision making and assessing and rating exposures

•             Support the development of junior level operations underwriters by offering professional guidance, facilitating partnerships with key stakeholders, delivering technical training as required, prioritizing and delegating assignments and sharing expertise

•             Maintain streamlined operational underwriting by processing, documenting and organizing assigned new business, renewal, endorsed and cancelled policies, preparing and maintaining legal notices and underwriting quotes to support business processes

•             Leverage underwriting data and accurately reflect in the pricing model

•             Maintain key reporting and tracking databases by following up on loss sensitive documents, tracking receipt of collateral and appropriately handling areas of concern

•             Manage client files by utilizing customer relationship management tools and updating records as required to reflect current state

•             Build and maintain relationships with internal and external customers by requesting required underwriting information and researching and analyzing inquiries

•             Support operational projects to review and/or design new process modules and evaluate market dynamics to ensure compliance and grow the book of business

•             Collaborate with key stakeholders by sharing information, recommending solutions to underwriting issues and guiding clients as necessary

•             Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

•             Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Required Qualifications


Bachelor’s Degree or equivalent combination of education and work experience


4 years relevant experience

Preferred Qualifications


Experience in underwriting operations, finance and/or the insurance industry


•             Working knowledge of underwriting department processes and procedures

•             Events affecting the industry, including understanding of competition and the marketplace

•             Principles and processes for providing customer service

•             Products and concepts relating to the insurance industry

•             Continuous improvement methodology and principles

•             Evaluating information to determine compliance with standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards


•             Understand market trends and current organizational strategies

•             Collaborate with key stakeholders

•             Build and maintain professional networks

•             Show drive and initiative

•             Clearly and confidently convey information to a wide audience

•             Use logical approach to analyze issues

•             Share knowledge and educate others


•             Drive for stakeholder success

•             Build and capitalize on beneficial internal and external relationships

•             Effectively and efficiently present logic, reasoning, and analysis to others

•             Win concessions without damaging relationships

•             Complete tasks attentively and thoroughly

Work environment

Travel frequency

Infrequent (approximately 1-4 trips annually)

Physical demands

General office jobs

Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 pounds.

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.


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The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.