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Lead Solutions Engineer - Data in New York at QBE

Date Posted: 2/5/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    New York
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    2/5/2018

Job Description

Drive technology solutions for assigned business units through assisting stakeholders in defining needs and opportunities. In partnership with business and IT disciplines, develop and implement the strategic direction and roadmaps for technology solutions. Ensure solutions are aligned across the business units and with the overall business strategy. Responsible to oversee system changes for sound design and quality of delivery.

Primary Responsibilities:


  • Develop strategic relationships with key internal and external stakeholders to ensure that business needs are fully understood and IT solutions and priorities are fully aligned to meet the needs of the business
  • Analyze, understand and document business scenarios which may be include business process flow diagrams, vision/scope documents, problem statements and use cases to best support the IT needs of the business
  • Translate business needs into actionable processes by evaluating information gathered from multiple sources and reviewing needs analysis findings to create, communicate and define user requirements for the development of effective solutions
  • Identify initial project issues, risks, assumptions and requirements to each business case to assist in selection of the proper solution
  • Lead feasibility studies to include competitive analysis and cost/benefits analysis to ensure solution will improve overall business strategy and outcomes
  • Obtain high level estimates and negotiate potential solutions to provide business with cost effective solutions
  • Partner with subject matter experts by regularly communicating to share technical vision, analyze tradeoffs between usability and performance needs and gather information to meet request within area of responsibility and achieve departmental service level agreements
  • Technical SME for a particular system or systems.  Knowledge keeper on how a system was designed to operate, and how it facilitates related business processes.  Consult with the system’s business owner, users, development team, and testing team as needed as changes are implemented in the system(s)
  • Approve technical designs and test plans / scenarios for particular system(s).  Ensure appropriate co-ordination of efforts that cross multiple systems
  • Resolve complex technical issues by troubleshooting escalated network issues, collaborating with IT key stakeholders, sharing best practices and maintaining documentation
  • Drive continuous improvement by assessing alignment of current process, program and systems to business requirements and capitalizing on opportunities for standardization, increased efficiency, cost reduction and increased quality to strengthen performance of business
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and  properly accounting for expenses to meet requirements and achieve fiscal responsibility
  • Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives



Education

  • Bachelor’s Degree or equivalent combination of education and work experience

Experience

  • 5 years relevant experience within an enterprise level IT organization



Knowledge

  • Working knowledge with Microsoft Visio and the creation of business and process flow diagrams
  • Working knowledge of requirement management methodology
  • Working knowledge in software, system and/or service design and architecture
  • Advanced working knowledge of new and emerging business and technology trends
  • Advanced knowledge of software, system and/or service development lifecycle and relevant milestones as it relates to project initiation

Skills

  • Project management skills including assisting in creation of project vision/scope, process flows and business requirements
  • Identify and articulate improvement opportunities and translate them into tangible business deliverables; define scope for complex projects and initiatives
  • Communication and interpersonal skills to effectively and confidently convey information to internal and external stakeholders
  • Draw conclusions from relevant and/or missing information;  understand the complex issues underlying the relationship among many facts and apply this understanding when solving problems
  • Foresee potential obstacles and challenges, identifying root cause and strategizing plans to address
  • Effectively present thoughts to influence and persuade organizational leaders and key stakeholders to adopt innovative recommendations

Abilities

  • Ability to communicate a deep understanding of the business and a broad knowledge of technology and solutions
  • Develop and monitor strategic plans for resource acquisition; maintain accountability status for project execution
  • Multi-task and handle competing priorities; adjust plans, goals, actions or priorities to meet changing situations
  • Navigate organizational structure by networking and building relationships with senior leaders among multiple business units
  • Collaborate with people at different levels of within the organization to accomplish a common goal
  • Act with a sense of urgency and demonstrate initiative
  • Adapt and be flexible in a complex, changing environment
  • Understand the needs and goals of a customer and actively look for ways to meet them; establish a high degree of trust and credibility with others
  • Provide vision and think creatively and innovatively; share information to achieve synergy

Number of Openings:

1

How to Apply:

To submit your application, click "Apply" and follow the step by step process.


Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.