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Lead Business Analyst in Sun Prairie at QBE

Date Posted: 3/9/2018

Job Snapshot

  • Employee Type:
  • Location:
    Sun Prairie
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Lead essential process documentation and project implementation of functional and technical solutions by collaborating with business partners to gather business requirements, provide expertise and guidance and help execute plans to enhance business capability, achieve results and support organizational growth.

Seeking an experienced Lead Business Analyst with knowledge of Personal Lines Property line of business.

Primary Responsibilities:

  • Build implementation and improvement plans by eliciting complex business requirements from stakeholders to define business needs, evaluate requirements and desired outcomes, analyze gap between current and future state, establish target objectives and recommend innovative solutions
  • Translate complex business needs into action plans by evaluating and reviewing research and needs analyses, escalating questions and clarifying issues to create strategic action plans for effective solutions
  • Analyze, document and communicate impact of change by collaborating with multiple key stakeholders to review information needs and functional requirements, define complex costs, schedule timeline and evaluate interdependencies to develop documentation for key stakeholder engagement
  • Partner with developers and subject matter experts by regularly communicating to share technical vision, analyze tradeoffs between usability and performance needs and gather information to meet requests within area of responsibility and achieve departmental service level agreements
  • Drive continuous improvement by assessing alignment of current process, program and systems to business requirements and capitalizing on opportunities for standardization, increased efficiency, cost reduction, increased quality and improved user experience to enhance performance of position, team and company
  • Guide end-users by reviewing requests, aligning process changes with business requirements and overseeing and contributing to team development of thorough process documentation to deliver effective and appropriate solutions
  • Identify training requirements for areas of responsibility by building training plan, supporting development of training materials and leading training for assigned projects as required
  • Identify and eliminate risks to complex change implementation by planning user acceptance testing, ensuring developers understand requirements, coordinating users, executing tests, monitoring test completion and managing issue resolution to support alignment with desired outcomes
  • Mentor junior analysts by actively coaching project performance, providing feedback and assuming team leadership duties as required to ensure alignment with key stakeholder needs and effectiveness of team initiatives 
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and  properly accounting for expenses to meet requirements and achieve fiscal responsibility
  • Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Experience / Knowledge / Skills / Abilities:

  • 7 years relevant experience business analysis and improvement experience within insurance
  • Advanced working knowledge of needs analysis best practices and procedures
  • Advanced working knowledge of requirements management methodology

  • •Terminology, function and fundamental capabilities of common computer, software, information and communication technology devices, components, and concepts
  • Advanced working knowledge of relevant systems and system capabilities for business needs
  • Advanced working knowledge of new and emerging tools and technologies relevant to the line of work

  • •Advanced working knowledge of project management principles and methodology
  • Principles and concepts related to the insurance industry
  • Draw conclusions from relevant and/or missing information; understand the complex principles underlying the relationship among many facts and apply this understanding when solving problems
  • Identify and articulate improvement opportunities and translate them into tangible business deliverables; define scope for complex projects and initiatives
  • Foresee potential obstacles and challenges, identifying root cause and strategizing plans to address
  • Effectively present thoughts to influence and persuade organizational leaders and key stakeholders to adopt innovative recommendations
  • Utilize advanced written and oral communication skills to inform key stakeholders inside and outside the organization
  • Manage large scale and high-impact projects; facilitate project planning meetings with key stakeholders
  • Develop and monitor strategic plans for resource acquisition; maintain accountability status for project execution
  • Navigate organizational structure by networking and building relationships with senior leaders among multiple business units
  • Mentor others by providing guidance and encouragement
  • Understand the needs and goals of a customer and actively look for ways to meet them; establish a high degree of trust and credibility with others
  • Provide vision and think creatively and innovatively; share information to achieve synergy
  • Leverage financial and business acumen
  • Adapt and be flexible in a complex, changing environment

Work Environment

Travel frequency

  • Infrequent (approximately 1-4 trips annually)

Physical demands

General office jobs

  • Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 pounds.

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.


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The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.