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IT Service Management Change Manager in Sun Prairie at QBE

Date Posted: 3/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    Sun Prairie
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Responsible for coordinating and facilitating all Requests for Change (RFCs) throughout the organization; this includes chairing the Change Advisory Board (CAB), providing metrics and measurements, and governing and enforcing the change management process.
  • Ensures compliance of the Change Management policy. process, standard operating procedures, templates and checklists
  • Evaluates current IT practices to ensure the requirements of the Change Management process are developed with consideration to the goals and objectives of our organization
  • Drives the adoption of an ITIL based Change Management process
  • Implements and runs the Change Advisory Board (CAB), which provides input into the decision-making process for new and completed changes, emergency and scheduled changes, and to prioritize and assess the impact of all submitted change requests eligible for a production release during each scheduled meeting
  • Identifies and participates in capturing the interdependencies between all configuration items to build and maintain a CMDB to facilitate the effective evaluation of the impact and risks associated with each change request both independently and collectively
  • Trains and supports support teams in the practice and use of the Change Management process and tools
  • Provides metrics on the adherence to the Change Management process

Number of Openings:


How to Apply:

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Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.


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The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.