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Cost Containment Specialist in Remote-MA at QBE

Date Posted: 4/26/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Remote-MA
  • Job Type:
    Other
  • Experience:
    Not Specified
  • Date Posted:
    4/26/2018

Job Description

Manages the complete investigation, evaluation and resolution of assigned portfolio of complex claims. Engages, directs and manages external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants across highly complex portfolio of matters. Provides technical guidance to broader team through best practices and quality assurance. Serves as a key resource for the delivery of key loss cost initiatives. Acts as a liaison with underwriting partners on technical matters.
  • Manage a diverse portfolio exclusively of high severity claims which includes conducting fact, liability and loss investigations and interpreting insurance contracts in an effective and efficient manner
  • Evaluate and negotiate the resolution of assigned claims in a timely manner, within appropriate authority and in accordance with applicable laws, regulations, statutes, best practices and Department of Insurance (DOI) compliance
  • Drive the highest level of customer care, responsiveness, and satisfaction when managing assigned claims to deliver superior claim outcomes
  • Collaborate with outside representative counsel to formulate litigation strategy ensuring achievement of desired outcome and effective litigation management strategies
  • Directs and manage external advisors and vendors including legal service professionals, discovery vendors, data and security experts and consultants
  • Oversee projects and planning surrounding departmental initiatives to achieve strategic objectives
  • Analyze, develop and determine appropriate case reserves on all assigned claim files and recommend changes where necessary to ensure actuarial accuracy
  • Collaborate with Underwriters to identify, understand and address novel or complex risks to appropriately price and negotiate terms including participation in sales calls and requests for proposals (RFPs)
  • Manage relationships with external vendors to deliver accurate, timely, and cost effective solutions.
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and properly accounting for expenses to meet requirements and achieve fiscal responsibility
  • Take ownership for personal development and career planning, and development of required skills, tools, techniques, and technology to continually add value to the organization
  • Conduct self-audits to supplement formal quality assurance process
  • Interact with internal partners as a key technical resource to help drive better underwriting outcomes
  • Work with claims leadership to implement best practices
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and  properly accounting for expenses to meet requirements and achieve fiscal responsibility
  • Contribute to a positive environment by demonstrating cultural expectations and guiding leaders to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Adopt QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives


Number of Openings:

1

How to Apply:

To submit your application, click "Apply" and follow the step by step process.


Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.