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AVP, Application Delivery in New York at QBE

Date Posted: 4/13/2018

Job Snapshot

  • Employee Type:
  • Location:
    New York
  • Job Type:
  • Experience:
    Not Specified
  • Date Posted:

Job Description

Primary responsibilities

  • For packaged/purchased applications, collaborate with the vendors to manage the application life cycle for patch management and security reviews to minimize risk for the organization
  • Execute the release management process for delivering maintenance and enhancement requests that are determined to be delivered as part of an application release
  • Attend Change Advisory Board meetings to participate in change decisions and coordinate application changes
  • Facilitate group and application review meetings around technical design, decision-making and problem solving to ensure quality solutions and services are delivered
  • Develop and manage direct relationships with business relationship managers and IT subject matter experts by ensuring business solutions align with identified goals and priorities and explaining how process automation through IT solutions can best achieve business goals
  • Research internal or external third party systems solutions that can be leveraged to meet business requirements
  • Serve as the primary liaison with Application Development and Maintenance Managed Service Providers, Infrastructure and other third party application service providers/vendors to meet SLAs and delivery commitments
  • Accountable for ensuring adherence to Disaster Recovery Policy; responsible for maintaining Disaster Recovery Technical Recovery Plans (TRPs) and participating in Disaster Recovery exercises
  • Influence adoption of technology recommendations to improve the performance of an application or application portfolio.
  • Manage a performance enhancement culture by actively coaching and mentoring direct reports, providing regular feedback and developing employees for wider roles and responsibilities to foster professional growth and development
  • Manage budgeted resources by anticipating expenditures, accurately forecasting resource needs/costs and  properly accounting for expenses to meet requirements and achieve fiscal responsibility
  • Create a positive environment by modeling cultural expectations and guiding leaders to reward performance and value "can do" people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun
  • Model QBE values in personal work behaviors, decision-making, contributions and interpersonal interactions; manage own career development by soliciting feedback and valuing other perspectives

Required Qualifications


Bachelor’s Degree or equivalent combination of education and work experience

Degree in Computer Science, Computer Engineering or Management Information Systems


7 years relevant experience

Preferred Qualifications


Application development experience; experience managing or leading others; increasing levels of responsibility


  • Advanced working knowledge of technical documentation
  • Advanced working knowledge of software development lifecycle and relevant milestones; project management methodology
  • Advanced working knowledge of insurance terminology, property and casualty billing systems and policy administration systems
  • Advanced working knowledge of business and management principles involved in resource allocation and coordination of people and resources


  • Utilize effective communication skills to influence and persuade decision makers
  • Anticipate obstacles, estimate time and resources needed for the completion of a project
  • Implement planning to prioritize, organize and measure work
  • Lead cross functional projects
  • Organize people, tasks and activities to yield efficient work flow
  • Identify opportunities for synergy and integration


  • Motivational, inspirational and enthusiastic approach to team leading and management
  • Utilize innovative thinking and personal credibility to influence others
  • Share knowledge and educate others
  • Manage and prioritize competing responsibilities concurrently and effectively
  • Motivate, develop, and direct people as they work, to identify the best people for the job
  • Establish long-range objectives and specify the strategies and actions to achieve them

Work environment

Travel frequency

Occasional (approximately 5-10 trips annually)

Physical demands

General office jobs

Work is generally performed in an office environment in which there is not substantial exposure to adverse environmental conditions. Must have the ability to remain in a stationary position for extended periods of time. Must be able to operate basic office equipment including telephone, headset and computer. Incumbent must be able to lift basic office equipment up to 20 pounds.

Number of Openings:


How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

The companies of QBE North America are committed to equal employment opportunities. All qualified applicants will receive consideration for employment without regard to age, disability, marital or parental status, national origin, citizenship, race, color, religion, sex, sexual orientation, or veteran status. All personal information contained in this application will be kept confidential as required by law.